Managed Services

Managing the internal infrastructure of today’s information technology environment doesn’t merely require staff with technical accreditations or expertise. We also rely more and more on electronic data and communications which must be managed, secured and backed up.

In this climate, it makes perfect sense to outsource your IT management to specialised providers like Your IT Desk. Saving you time and money while safe-guarding your business. Beyond our technical expertise, you also have the benefit of a local Australian provider who speaks your language.

Our Managed Services Include

  • 24/7 monitoring
  • Unlimited access to our service desk, 7:30am to 6:30pm Monday- Friday 9:00am to 5:00pm Saturday
  • Unlimited 24/7 after hours emergency support
  • Unlimited on-site support
  • Patch management
  • Antivirus updates/management
  • Application minor version upgrades/updates
  • Instant remote support
  • Includes all network routers and switches
  • No lock in contract.

Our team of experienced and certified professionals deliver a variety of hands-on Managed Services to customers across a multitude of industry verticals.  This not only provides a level of competence unlikely to be achieved with internal staff with singular focus, but also ensures technical depth to be able to adapt to different requirements.

Contact us now to find out how our managed services team can help your business.