Your IT Desk has been managing IT for small to medium enterprises for over 24 years. Our dedicated team members focus on prompt service with attention to communication. Our solution is based on a fixed monthly fee per user. We offer agreements with no lock in contracts which means our focus is maintained on the customer at all times, not just at the start and the end of the contract.
Our managed services include:
- 24/7 Backup, Internet connnection, Hardware, Antivirus Monitoring.
- Unlimited access to our Australian based service desk. 7:30am-6:30pm Monday to Friday. 9am-5pm Saturday.
- Unlimited emergency after hours support.
- Unlimited on-site support.
- Network equipment monitoring, patching and maintenance.
- OS and application Patch management.
- Antivirus and Malware patching and monitoring.
- Application minor version upgrades and updates.
- Instant remote control support using “IT Monitor”. Our technicians work with customers promptly using an industry standard remote control application.
- from $95 per month per user (all devices)