Managed Services

Managing the internal infrastructure of today’s information technology environment doesn’t merely require staff with technical accreditations or expertise. We also rely more and more on electronic data and communications which must be managed, secured and backed up.

In this climate, it makes perfect sense to outsource your IT management to specialised providers like Your IT Desk. Saving you time and money while safe-guarding your business. Beyond our technical expertise, you also have the benefit of a local Australian provider who speaks your language.

Our Managed Services Include

24/7 monitoring
Unlimited access to our service desk Mon-Fri 8:00am to 6:00pm
Unlimited after hours emergency support Mon-Fri 6:00am to 8:00am+6:00pm to 11:00pm. Also Sat-Sun 6:00am to 11:00pm
Unlimited on-site support
Patch management
Antivirus updates/management
Application minor version upgrades/updates
Instant remote support
Includes all network routers and switches
No lock in contract.

Our team of experienced and certified professionals deliver a variety of hands-on Managed Services to customers across a multitude of industry verticals. This not only provides a level of competence unlikely to be achieved with internal staff with singular focus, but also ensures technical depth to be able to adapt to different requirements.