Managed IT Services To Support Your Business

Monitoring

Pro-active
Support

Centralised
Management

Remote
Support

Scheduled
Maintenance

Simplified
Billing

We are based in Australia, and always will be.

Our staff speak your language. All our support engineers have local knowledge and understand your business.

Phone and Online Chat Assistance

Speak to a real person every time.

Your IT Desk has been managing IT for small to medium enterprises for over 24 years. Our dedicated team members focus on prompt service with attention to communication. Our solution is based on a fixed monthly fee per user. We offer agreements with no lock in contracts which means our focus is maintained on the customer at all times, not just at the start and the end of the contract.

Managed services included:

24/7 Backup, Internet connnection, Hardware, Antivirus Monitoring.
Unlimited access to our Australian based service desk. 7:30am-6:30pm Monday to Friday. 9am-5pm Saturday.
Unlimited emergency after hours support.
Unlimited on-site support.
Network equipment monitoring, patching and maintenance.
OS and application Patch management.
Antivirus and Malware patching and monitoring.
Application minor version upgrades and updates.
Instant remote control support using “IT Monitor”. Our technicians work with customers promptly using an industry standard remote control application.

TAKING CARE OF YOUR IT

MINIMISE DOWNTIME

Our Managed Network Services respond proactively to events as they occur, minimising or eliminating their impact on your business. We can remotely monitor and maintain your network devices, infrastructure and internet services.

REDUCE COSTS

Trying to have an in-house team of IT experts on standy-by when a crisis hits is an expensive and uneconomical proposition. Instead pay a competitive flat fee, saving you money and making your IT budget easy to plan around.

SECURE YOUR DATA

Businesses need to ensure they have taken adequate steps to prevent corporate security breaches as well as effective backups that can be rapidly restored. Your IT Desk has extensive experience in IT security solutions to help you sleep more peacefully at night.